By 2025 digital wallet use will account for just over half (52.5%) of ecommerce transaction value worldwide, versus 48.6% in 2021, according to the FIS Global Payments Report. At the physical point of sale, the report states, digital wallet use will rise to nearly 39%, an increase of about ten percentage points from 2021 levels.
That growth reflects increasing and maturing usage in markets where digital wallets dominate the payments mix — notably the Asia-Pacific region — as well as increasing levels of wallet usage in other markets, including the United States. In Europe digital wallets have become the leading ecommerce payment channel, representing about 25% of Europe’s transaction value in 2021 in that space.
There are distinct trends to be seen regionally as well as within specific countries. The 156-page study reviews trends in every means of consumer payment, including cash.
We look at some of the global payment trends identified by FIS and then at the U.S. and broader North American markets.