The recently released Gartner 2022 AI in Organizations survey found that 80% of executives believe automation can be applied to any business decision. As automation is becoming more vital to business operations, the survey explores how organizations are advancing their use of AI as part of their long-term strategy for automation and estimates the business value of AI will reach $5.1 billion by 2025.
“The survey has shown that enterprises are shifting away from a purely tactical approach to AI and beginning to apply AI more strategically,” said Erick Brethenoux, distinguished VP analyst at Gartner. “For example, a third of organizations are applying AI across several business units, creating a stronger competitive differentiator by supporting decisions across business processes.”
The survey found an average of 54% of AI projects are making the leap from pilot to production, up from 53% as reported in the Gartner 2019 AI in Organizations survey. Though this figure has not significantly increased, the percentage of deployed AI projects has, with the numbers going up from 35% in 2019 to 47% in the latest survey. Gartner attributes this to a more flexible approach to automation, brought on by the pandemic, that allowed for more practical implementation of AI within organizations. For the other 53% of models that are never deployed, scaling operations and proving positive return on investment is where the disconnect lies.