How AI Can Help Battle the Ongoing Labor Shortage

The Great Resignation has contributed to the labor shortage that has had an impact on every business – especially those with a large hourly workforce. And as companies look for solutions, including new ways to attract and retain talent, employees continue to re-evaluate their priorities for what they value in their jobs, says Kshitij Dayal, SVP of engineering and operations at Legion.

Large organizations like Walmart and Target are hiking salaries to attract hourly workers. However, with so many companies now offering sign-on bonuses and record pay packages, employers looking to compete in a tight labor market need to find a new way to win over employees. AI-powered workforce management and demand forecasting may be the solution.

Demand Forecasting with AI-derived Insights

Every brick-and-mortar business experiences periods of peak and low workforce demand. From holidays to weather events, throughout the day, week, and month, many factors influence the ebbs and flows of a business. However, without the right tools to properly predict demand, managers are unable to create optimal labor plans and employee schedules, unsure of how many employees should work on a certain day or at a certain time. Scheduling too many people will lead to overspending on labor, and scheduling too few will ensure missed revenue-generating opportunities, as employees’ productivity may be hindered while trying to meet customer demand.

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