I’m an AI-prompt engineer. Here are 3 ways to use ChatGPT to get the best results.

• Anna Bernstein is a prompt engineer at Copy.ai, which makes AI tools to generate posts and emails.
• Her job is to write prompts to train the bot to generate high-quality, accurate writing.
• Here are three tips on how to write prompts to get the best outcomes from AI.

When I was a freelance writer and historical-research assistant, I spent a lot of my time scrolling through microfiche in libraries. Now I’m a prompt engineer helping to optimize the most cutting-edge technology in the world.

My journey into prompt engineering began in the summer of 2021, when I met a guy at a jazz bar who, at the time, worked for Copy.ai, which makes an AI tool that can generate copy for blogs, sales emails, and social-media posts.

He mentioned that Copy.ai — run on OpenAI’s GPT-3 language model — was having some trouble with the quality of its outputs and asked if I wanted to take a stab at being a prompt person. I didn’t like the stress of freelancing — plus, it seemed fascinating — so I said yes, even though I was an English major and had no background in tech.