Work is a state of upheaval—and beyond shifts in where and when people work, changes are occurring in the content of work itself—literally in responsibilities, tasks and assignments. This is fueled by AI and most recently, ChatGPT. People are uncertain about whether they’ll be replaced by technology—and at the same time, they’re looking for greater meaning from work and more flexibility in how they go about it.
But it is possible to reimagine the work experience in the new digital landscape, emphasizing what humans do best and ensuring the work experience is engaging, challenging and secure. You can inspire people about a vision for what’s next and how they can be part of helping the organization get there.
Fear is Here
For decades, people have worried about technology replacing jobs. The term “technological unemployment” was first used by the famous economist John Maynard Kaynes as early as the 1930s. And in the mid 1800s, tailors were worried about the use of sewing machines and workers who shoveled materials when ships came into ports were concerned about grain elevators. In the early 1900s, lamplighters went on strike because they would be losing their jobs to the newest tech: electricity.