Singapore must take caution with AI use, review approach to public trust

Multi-ethnic Asian country needs to take special care navigating its use of artificial intelligence in some areas, specifically, law enforcement, as well as recognise that fostering confidence in AI requires establishing public trust in different aspects of its society.

In its quest to drive the adoption of artificial intelligence (AI) across the country, multi-ethnic Singapore needs to take special care navigating its use in some areas, specifically, law enforcement and crime prevention. It should further foster its belief that trust is crucial for citizens to be comfortable with AI, along with the recognition that doing so will require nurturing public trust across different aspects within its society.

It must have been at least two decades ago now when I attended a media briefing, during which an executive was demonstrating the company’s latest speech recognition software. As most demos went, no matter how much you prepared for it, things would go desperately wrong.

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