Virtually every enterprise decision-maker across the economic spectrum knows by now that artificial intelligence (AI) is the wave of the future. Yes, AI has its challenges and its ultimate contribution to the business model is still largely unknown, but at this point it’s not a matter of whether to deploy AI but how.
For most of the C-suite, even those running the IT side of the house, AI is still a mystery. The basic idea is simple enough – software that can ingest data and make changes in response to that data — but the details surrounding its components, implementation, integration and ultimate purpose are a bit more complicated. AI isn’t merely a new generation of technology that can be provisioned and deployed to serve a specific function; it represents a fundamental change in the way we interact with the digital universe.
So even as the front office is saying “yes” to AI projects left and right, it wouldn’t hurt to gain a more thorough understanding of the technology to ensure it is being employed productively.