What digital workers are and why the market is rapidly growing

Digital workers help scale business processes that require accurate data and around-the-clock precision. They perform simple copy-and-paste work, such as entering data into a system or extracting information from PDFs, emails and spreadsheets.

According to Grand View Research, the global RPA workforce will expand at a rate of 38% between now and 2030. In my role at OpenBots, I’ve spent the last year talking with developers, partners, and automation leaders to understand the scale and present reality of digital workers.

Using multiple workers or a digital workforce enables organizations to handle complex workflows for customer-facing and internal projects, with scaling being a shared theme across industries.

What is a digital worker?

A digital worker is a robotic process automation (RPA) bot that mimics human behavior and interactions on a computer, which involves many applications, websites, and documents.