Despite Switzerland being a global banking hub, a study commissioned by fintech firm Crealogix found low adoption of digital functionalities and low satisfaction ratings of digital banking amongst Swiss small and medium-sized enterprises (SMEs).
The survey, which polled SMEs in the UK, Germany and Switzerland, found that, across these three jurisdictions, Switzerland had the lowest adoption of digital SME banking functionalities, and the lowest satisfaction levels, suggesting that available solutions are either irrelevant or too difficult to use.
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