For too many organizations, the intertwined technologies of artificial intelligence (AI) and machine learning (ML) have been long on promise but short on delivery. Increasingly, however, the fault lies not in these advanced technologies themselves, but in the challenges associated with deploying them easily and effectively to support everyday business processes.
True, some AI proponents did over-promise on the field’s capabilities and timetable in past decades. But a number of AI disciplines – everything from natural language processing to computer vision – have become incredibly sophisticated and powerful in recent years. AI technologies, in turn, are now powering object recognition, language translation, sentiment analysis, and a host of other use cases.